Your Time Is Invaluable

Do you feel overwhelmed by the workload on your plate? Does it feel like your purse strings are tightening like a noose around your neck? Do you wish you could clone yourself to make sure that every job gets done perfectly?

If you said yes to any of these questions, you are not alone. Most business owners feel this way. That's why, one of the first things we do to help you free up your time is to implement a strategy we call... The Puzzle. By systematizing each function within the puzzle you empower your employees and set yourself free. Our team is well versed in aiding you through each step of this process. See our Empower Employees page to learn more.

So what is the Puzzle?

The Puzzle is a unique tool we use to guide you through the stages of our services. Each piece of the puzzle is a process, not an event. We'll be training you and your team in smarter ways of working. You'll be working differently — not harder or longer. This will help create the time you so desperately need to spend on yourself, your family, or growing your business.

Sales and Marketing

If you’re waiting for your next customer to walk through the door, or spending a fortune on paper, cyber, or firm-related marketing plans that yield few results, you’re wasting precious time and resources.

Let us tailor a comprehensive, step-by-step strategy for acquiring the right customers to your niche and needs. This strategy is not only measurable but also inexpensive. And, because you are targeting the right customers, you will have more purchases with higher dollar amounts per sale.

Operations: Customer Service and Fulfillment 

By initiating a more influential customer service process, we can improve your brand recognition, bring in more transactions, increase your average sales amount and earn more referrals! We will teach you how to streamline and enhance your service while eliminating client concerns.

Admin, Human Resources, Finance and IT

This piece of the puzzle is about optimizing the systems that go on “behind the scenes” of your business; including all the financial, administrative, human resources and IT procedures. By making small, measurable changes to your business, we can help you grow exponentially. See our Accelerate Growth page to learn more.

Goals and Planning

Once you get to this point, you will have all your systems in place. You will have increased your customer base, increased your sales and profits, increased your production, and clarified employee roles within each of your business’s day-to-day operations. By working through the first 3 pieces of the puzzle, you’ll have freed up your time to create a roadmap for your company’s future.

Now we will teach you how to work ON your business. We will help you create a vision for the future, and train your management team to implement your vision. You will be able to measure their successes and failures because of the strategies already in place; finally allowing you to step away and reap the rewards of more time, more money, a more efficient team, and a lot less stress.

The Puzzle at Work

“After learning about The Puzzle from the Insight Team over the past year, we have learned how to work "on" our business...not "in" our business. It is not something that happens overnight, but it gives us something to look forward to!!!! The Insight team is a great group of people to work with. All of them are very helpful and willing to go over and above what is required of them.”

Eric and Kim Kindsvater, Above Board Construction